Privacy Policy

1. Introduction

At Sharda Care Hospitals, we are committed to protecting the privacy and security of our patients and site visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you visit our website or interact with our services.

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to:

• Personal Data: Name, contact details (phone number, email address), age, gender.
• Medical Information: Details regarding your health history, medical records, test results, or prescriptions provided to us while using our care services.
• Technical Data: IP address, browser type, location, and operating system when exploring our Website.

3. How We Use Collected Information

Sharda Care Hospitals collects and uses this information for the following specific purposes:

• To improve patient service: Accurate information allows us to effectively manage inquiries, appointments, and overall healthcare delivery.
• To personalize user experience: We may analyze overall website usage to provide a customized experience tailored to your specific healthcare needs.
• To communicate efficiently: We may use your email address or phone number to send periodic updates related to patient care, appointment reminders, and respond to queries.

4. How We Protect Your Information

Patient confidentiality is our top priority. We adopt strict data collection, storage, processing practices, and industry-standard physical and electronic security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal and health-related information stored on our platforms.

5. Sharing Your Information

We do not sell, trade, or rent patient personal identification information. We may share information only as permitted by law, such as with trusted healthcare partners necessary for providing immediate medical treatment, or when required under specific legal conditions (e.g., fulfilling a court order).

6. Cookies and Tracking

Our site uses cookies to ensure you get the best experience on our website. Cookies remember your preferences and improve website functionality. You may reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some sections of our Website may not function optimally without them.

7. Your Privacy Rights

Depending on the jurisdiction, you may have the right to request access to your collected personal information, request corrections for inaccurate data, or request the deletion of your personal records, subject to legal health data retention requirements.

8. Changes to this Privacy Policy

Sharda Care Hospitals may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the updated date at the bottom of this page. We encourage you to check this page frequently to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy, your rights regarding your data, or any other inquiries, please contact our Privacy Officer at info@shardacare.com.