Terms and Conditions
By accessing, browsing, and/or using the online payment gateway at www.shardacare.com, you agree to abide by the following terms and conditions. This page outlines the terms regarding your use of Sharda Care - Healthcity's online payment services. By using this site, you confirm your acceptance of these terms and conditions.
Service Agreement
I/We agree to avail of the services provided by Sharda Care - Healthcity at my/our request to complete payments through the instructions provided by me/us via my/our account.
Billing Information
I/We consent to the Payment Gateway sharing my/our billing details with the bank, as necessary, for processing the payment.
Debit/Credit Card Details
The user affirms that the debit/credit card details provided are correct, valid, and belong to the user. The user confirms authorization to use the card for the transaction.
Content Use
The content on www.shardacare.com, including the name "Sharda Care - Healthcity," is protected by copyright. It may not be reproduced, modified, distributed, or used for commercial purposes without written permission. The content is intended for personal use only.
Technology Requirements
If your computer does not support necessary technology such as encryption, certain services may not be accessible.
Service Modifications
Sharda Care - Healthcity reserves the right to suspend, modify, or discontinue any part of the services offered, at its sole discretion, at any time.
Liabilities
Sharda Care - Healthcity and the Payment Service Providers are not liable for any inaccuracies, errors, delays, omissions, or interruptions in data or services.
Legal Compliance
These terms are governed by the laws of India. Sharda Care - Healthcity may comply with any law enforcement requests or requirements related to user information and website usage.
Chargebacks and Refunds
In case of a chargeback request, the user must contact the billing counter with the relevant claim details. Refunds will be issued only if the service was not rendered, the patient’s admission was canceled, or the amount exceeds the final bill.
Server Issues/Session Timeout
- If the website or payment service provider experiences server issues, the user should check if their bank account was debited before making a second payment.
- If the account was debited, avoid a double payment and check the payment status through the "Manage your payment" option.
- If the account was not debited, the user may initiate a fresh transaction.
Payment Gateway Liability
Sharda Care - Healthcity and the Payment Service Providers are not responsible for any monetary or other damage caused by delays, errors, or interruptions in the payment process.
Data Security
The user acknowledges that personal data, including debit/credit card details, transmitted over the Internet may be susceptible to misuse, hacking, theft, or fraud. Sharda Care - Healthcity and the Payment Service Providers do not guarantee the full security of such data.
Email Communication
By contacting us via email, the user agrees that their communication may be shared with the Payment Gateway for processing.
Service Disclaimer
The online payment service is provided to facilitate the payment for services offered. Sharda Care - Healthcity and Payment Service Providers do not make any representations regarding the operation of the payment gateway, except as specified on the website. The user agrees that use of the service is at their own risk.
